Information We Collect
When you use the contact or application forms on this website, we
may collect the information you choose to provide, such as your
name, email address, phone number, inquiry type, project details,
message, employment information, and any attachments or other
details you submit.
The website host may also process basic technical information, such
as browser type, device information, IP address, and pages visited,
to keep the website operating securely and reliably.
How We Use Information
Information submitted through this website may be used to:
- Respond to structural engineering, emergency, or project inquiries.
- Coordinate contact with restoration teams, owners, insurers, contractors, or project stakeholders.
- Review employment or application submissions.
- Maintain business, administrative, and legal records.
- Improve the clarity, security, and usefulness of the website.
How Information Is Shared
DSW does not sell or rent personal information. Information may be
shared with DSW team members, service providers, professional
advisors, or project stakeholders when reasonably needed to respond
to an inquiry, provide services, review an application, or comply
with legal or regulatory obligations.
Form Submissions
The forms on this website are intended for initial contact and
coordination. Please avoid submitting highly sensitive information
unless it is necessary for DSW to understand your request. For
urgent structural damage or unsafe conditions, please call DSW
directly.
Retention And Security
DSW keeps submitted information only as long as reasonably needed
for business, legal, administrative, or project-related purposes.
Reasonable safeguards are used to protect submitted information,
but no online transmission or storage system can be guaranteed to
be completely secure.
Access And Corrections
If you would like to ask about personal information you have
submitted through this website, request a correction, or raise a
privacy-related question, please contact DSW using the email or
phone numbers below.
Contact
Questions about this privacy policy can be sent to
info@dswstructural.ca,
or you can contact DSW by phone at
604-910-9673 or
778-791-7456.
Last updated: August 14, 2026.